A testament to trust, skill, and showing up when it counts.
Winning an award for pigmentation treatment is no small feat. It’s a skin concern known for being stubborn, complex, and emotionally exhausting, but for Chantal Glen, founder of Chantal Louise Skin Therapy, that’s exactly what makes this win so meaningful.
Chantal has just been named first place winner in the Brighten category at this year’s Best In Skin Awards, and while she’s still processing it, there’s no doubt it’s well earned.
“I am in disbelief,” she said. “I was excited and super proud to just be a finalist, but to come first in the Brighten category… wow. I wasn’t expecting that. I feel grateful to many people.”
Pigment was personal for her client, and it was personal for Chantal too.
“When my name was called out, I instantly thought of my client and couldn’t wait to share the news with her. A big part of me winning was because she listened and trusted me, even when things didn’t go as planned.”
From the first consultation, Chantal took a comprehensive and collaborative approach. OBSERV skin analysis, ingredient breakdowns, and a full diagram to explain what was happening below the surface. The goal was to farewell the pigmentation, refine pores, and achieve a smoother texture.
"She wasn't seeing as much of an improvement in the pigment as she'd like."
The journey began with gentle peels and LED. As the barrier strengthened, the client moved into five rounds of Diamond Dermapen Skin Needling, incorporating brightening peels and mesotherapy. But when results weren’t quite what the client had hoped for, Chantal didn’t push back; she leaned in.
“She expressed that she still wasn’t seeing as much of an improvement in the pigment as she’d like. We reassessed and compared images and saw that there was still room for improvement. We’d just purchased our IPL machine, so I suggested trying it.”
The result was instant. After one IPL treatment, the skin was so even-toned, Chantal thought the client was wearing makeup. A second session cleared the remaining pigment and addressed redness on the chest.
She shifted from "I've tried everything" to "this finally worked!"
The supporting home care plan was just as considered. Chantal paired O Cosmedics skincare with SIMKA omega capsules for internal support, evolving the routine as her clients’ skin needs changed.
Her client’s transformation was as emotional as it was visible. It was a shift from doubt to confidence, from “I’ve tried everything” to “this finally worked.”
And that’s exactly why Chantal does what she does.
"My business is the go-to place for the right advice, personalised plans, and support that makes people feel confident in their decisions.”
In her twenties, Chantal struggled with acne that left her feeling insecure, confused, and stuck. Working in the industry made it worse. She was advising others while battling her own skin issues, and nothing was working. That experience became her why.
“I don’t want anyone to experience the stress of not knowing how to fix their skin. I created my business to be the go-to place for the right advice, personalised plans, and support that makes people feel confident in their decisions.”
"We focus on making every person feel comfortable, safe and supported"
Chantal and her team put education at the heart of every appointment — using visuals, hands-on product testing, and real connection to make clients feel seen, heard, and empowered.
“We focus on making every person feel comfortable, safe, and supported. It’s all the little things: empathy, training, the way we explain and personalise. Our clients feel it, and it shows in the results.”
To fellow therapists, she reminds them to “Let your passion for skin run the show. Clients feel your energy. Always go back to your why, and remember that building trust is one of the most powerful tools we have.”
For media enquiries, interviews, collaborations, or speaking opportunities, please contact Chantal from Chantal Louise Skin Therapy.
Chantal is available to share expert insights on skin health, pigmentation treatment, and how to achieve confident makeup-free skin through evidence-based techniques. She’s passionate about educating women and industry professionals on fast, dramatic skin results using advanced technology and tailored care.
📧 info@chantallouiseskin.com.au
📞 07 32605908
🌐 www.chantallouiseskin.com.au
📍 Brisbane, QLD