Online Skin Consultation

Can't make it in to see us in person?

We offer an online skin consultation for those that live further away or have particularly busy schedules. Our online skincare consultation will give you the ingredients you need to begin your journey to clear, glowing skin.

woman in front of the laptop for consultation

Learn more about what’s beneath your skin

During your 45-minute online skin consultation, one of our experienced skin therapists will take you through a skin analysis. During this session, we’ll also develop a personalised skincare plan for you, including prescriptions for any products that could help you achieve your desired skin.


We love to help clients understand their skin better. Contact us today to book your online consultation.

therapist and client consultation

An affordable skin consultation

Our online skin consultation is just $50. This is an affordable option for those that live further away or have difficulty making it in to see us during clinic hours. Your online consultation with Chantal Louise Skin Therapy can be organised for a time that works best for you and is completed from the comfort of your own home.

Highly trained skin therapists

All of our therapists receive regular training to keep them up to date with what’s happening in the skincare industry. This helps them to provide you with the best possible advice and service. Our specialists have the right knowledge to provide you with expert advice and assist you with whatever your skin concern may be.

therapist sitting for a consultation online

Results-focused treatments

We’re passionate about helping our clients get the skin they’ve always wanted. We’ll work with you to develop a personalised skincare plan that is tailored to your individual skin type and of course, your goals.

Have your makeup and skincare items ready

During your online consultation, we’ll ask you to detail your current skincare routine. This includes any products you use and the frequency with which you use them. We’ll also ask you to walk us through the makeup products you use and your makeup application routine. We’ll be able to run you through the ingredients in these products, letting you know how your skin may be reacting.

smiling woman washing her face
smiling woman holding a cup in front of a laptop

We’ll run through your lifestyle basics

We want to get the full picture of your skin in order to make a well-informed assessment and provide tailored advice. As such, during your consultation, our skincare specialists will ask you about your lifestyle to learn more about what could be contributing to your skin concerns.


Our specialists might ask you about your current work or study plans, your stress levels in everyday life, and whether you’re regularly in areas with high humidity or heat levels. We may also explore the possibility of hormonal conditions that can have an impact on your skin, such as PCOS.

Custom treatment plans tailored to you

At Chantal Louise Skin Therapy, we provide custom treatment plans tailored to your needs. Our team understands that everyone’s skin is unique and that each patient has different goals they wish to achieve with their skincare.


During your online consultation, we’ll develop a treatment plan that takes into consideration your individual skin type, goals, and lifestyle. This plan will be based on the latest skincare technology and information to ensure you’re getting the best possible care.


We’re always mindful of our clients’ budgets, and will formulate a plan that fits within this. Your skin treatment plan can consist of a number of different factors, including:

Book your online skin consultation session with Chantal Louise Skin Therapy today.

hands with cream for testing

Skincare prescriptions

We provide tailored skincare prescriptions that give you access to medical-grade skincare products. We’ll walk you through exactly how, when, and where to apply the products.


Giving your skin a bunch of new products all at once can be a recipe for disaster! Instead, we’ll draw up a plan to introduce products to your skincare routine gradually so as not to overwhelm the delicate barrier.

How an online skincare consultation can help

An online skincare consultation can help you determine how to get the best out of your skin. We think it’s one of the best beauty investments you can make. Here are a few reasons why we love online skin consultations.

Find the right skincare products

Beauty brands often apply a one-size-fits-all approach to skincare. The truth is, everyone’s skin is different. We’re all unique, and this applies to our skin too. Our online skincare consultants can help you find the right skincare products for your skin.

Personalised skin goals

While some people may wish to minimise fine lines and wrinkles, others may be looking to eliminate pigmentation or ease the appearance of rosacea. The skin consultants at Chantal Louise Skin Therapy can help you develop realistic skin goals that are tailored to your individual skin type and concerns.

A deeper understanding

We love sharing our skincare knowledge with clients to help them better understand their skin. Our expert team can give you an idea of exactly what could be causing your skin concerns, empowering you with the knowledge and products needed to begin your treatment journey.

Popular treatments at Chantal Louise Skin Therapy

We may also recommend a skin treatment to kick-start your professional skincare journey. At Chantal Louise Skin Therapy, we provide an array of treatments to help you achieve the skin you’ve always dreamed of. Some of our popular skin treatments include:

Light me up

Using a Dermalux LED machine, we use red, blue, and near-infrared light to penetrate layers of the skin and target concerns. This is a great treatment for scarring, eczema, psoriasis, rosacea, dry skin, acne, redness, dermatitis, and more.

Detoxifying deep cleanse

The detoxifying deep cleanse utilises steam and heated towels to open pores and soften the skin. This relaxing treatment also includes an all over face extraction using our Ultrasonic device. The 1-hour treatment concludes with a purifying mask to close your deeply-cleansed pores.

Bye Bye Pigment

Is pigmentation a skin issue for you? Our Bye Bye Pigmentation treatment package uses Cosmelan to remove pigmentation such as melasma, freckles, post-baby pigment, hormonal pigment, and sun damage.

Dermapen skin needling

This 45-minute session is also sometimes called collagen induction therapy. The Dermapen 4 glides over the skin, creating millions of fine fractional channels. This treatment is great for pigmentation, ageing, lines, wrinkles, and scars.


Microdermabrasion works by removing surface dead skin cells, giving your skin a smoother complexion while minimising the look of wrinkles and fine lines. The session ends with manual extractions and a calming hydration mask before a neck and décolletage massage.

Frequently asked questions about our online skin consultation

Take a look through some of our frequently asked questions below to see if your query is answered.

During your online consultation, our skin experts will provide personalised advice on your skin concerns and conditions. We’ll discuss the products and methods you’re currently using, along with any lifestyle factors that could be contributing. We’ll also develop a treatment plan for you moving forward that could include at-home care, skincare advice, in-clinic treatments, and a naturopath referral.

Our online skin consultations run for 45 minutes. During this time, we’ll discuss your skin goals, current skincare routine, and any concerns you have. We’ll also develop a treatment plan for you to follow at home and answer any questions you may have regarding your skin concerns.

For your online skin consultation, it’s best to be prepared with some basic information about your skin. This includes your skin type (if known), and the skincare and makeup products you’re currently using. You’ll also need to be able to describe your skin concerns and goals. It can be helpful to have a notebook and pen handy to jot down any advice or recommendations from your skin expert.

Our online consultations can be booked for any time during clinic opening hours. These opening hours are:

  • Mon – Closed
  • Tues – 9:30am-8:30pm
  • Wed – 9:30am-5:30pm
  • Thurs – 9:30am-8:30pm
  • Fri – 9:30am-5:30pm
  • Sat – 8:30am-4:30pm

We have longer hours on both Tuesdays and Thursdays to accommodate those that work 9-5 hours.

At the end of your online skincare consultation, we’ll provide you with a personalised skin prescription and treatment plan. This could include a number of recommendations for at-home care, in-clinic treatments, skincare advice, and naturopath referrals.

When it comes to treatments and prescribed products, we won’t recommend you purchase several at once. Not only can this blow out your budget, but it could also overwhelm your skin! Instead, we recommend introducing new skincare slowly and gently.

Is your question not answered above? Contact our friendly team for a chat today!

Book your online skin consultation

Regain your confidence and book an online consultation with the experts at Chantal Louise Skin Therapy.

If you're new to Chantal Louise Skin Therapy, we recommend you book the skin consultation first. This will allow your skin therapist to help guide you with the best options for your skin. Pssst. Get a $30 voucher to use for your initial consultation.